San Francisco Offers Free Tax Preparation Help Based on Need

Photo credit KALW coverage

Mayor London Breed announced a free tax preparation service that many low-income people with disabilities might want to take advantage of.  Read the official press release here.


Free tax centers help thousands of San Franciscans, including undocumented and immigrant households, file taxes and apply for local, state, and federal tax credits  

San Francisco, CA — Mayor London N. Breed and the San Francisco Human Services Agency (SFHSA) announced today that assistance is available to help eligible San Franciscans with incomes of $60,000 and below file their taxes and apply for the San Francisco Working Families Credit (WFC), as well as other tax credits that could help individuals receive hundreds, or even thousands of dollars, in tax credits and refunds.  

San Francisco working families continue to face financial challenges due to the current economic climate and the impacts of the COVID-19 pandemic. The WFC offers low and moderate-income households with children a local tax credit of up to $250 to help cover day-to-day expenses such as utilities, rent, food, and childcare.  

“A lot of people that were impacted by the pandemic are still struggling to make ends meet because of rising costs of living and our economy,” said Mayor London Breed. “San Francisco’s free tax prep service not only helps eligible individuals file their taxes at no cost, but it also helps families apply for other refunds and tax credits, like the Working Families Credit, which can make a real difference for families trying to stretch their dollars to the end of the month.”  

Millions of Californians do not file their taxes, and therefore, do not get their tax credits and refunds each year, leaving billions of dollars unclaimed. However, tax credits and refunds can provide life-changing monetary resources: working families could get back as much as $9,600 by applying for all credits available to them. Even individuals and families with no income are encouraged to file their taxes, because there are some financial assistance payments that can only be received through tax filing.  

Free Tax Assistance  

To make it easier for San Franciscans to file their taxes, free tax assistance is available at dozens of San Francisco neighborhood locations in partnership with the United Way Bay Area, Mission Economic Development Association, Arriba Juntos, and several other local organizations. Additionally, SFHSA is providing free tax assistance at two SFHSA locations (170 Otis Street and 3120 Mission Street).   

The free tax preparation program is available to everyone who qualifies, including but not limited to older adults, those with limited English proficiency, and people with disabilities who require assistance.

To have their taxes prepared, residents should present income documents from all jobs worked throughout 2022 as well as their social security number or ITIN, bank account numbers, a valid photo ID, and reportable expenses such as childcare. In addition to free tax help, SFHSA can connect filers to no-fee bank accounts, credit repair services, and financial coaching. The deadline to file is April 18, 2023 and while nearly all free tax sites close after that date, tax refunds can be claimed all year without penalty.  

To find free tax assistance filing options, visit or call 2-1-l. To use one of SFHSA’s two in-person tax sites, the City encourages people to call ahead to schedule an appointment, as tax prep assistance is in high demand, or drop by between 8 a.m. and 5 p.m., Monday through Friday:  

  • 170 Otis Street – (415) 209-5143  
  • 3120 Mission Street – (415) 487-3240 

Due to high volume, some locations may be drop-off only and may not be able to complete the filing process on the same day. If same-day tax preparation is needed, please check which tax sites offer that service by calling 2-1-1, reviewing the site information shown on the free tax help map, contacting your tax site directly, or asking your tax preparer before they start your tax return.